Please review our terms and conditions to understand your rights and responsibilities when using our platform.
JINH Terms and Conditions
Last Updated: 20 October 2026
Welcome to JINH –JNH Job In Hour (“وظيفتك في الساعة”).
Please read these Terms and Conditions carefully before using the JINH website or application, creating an account, or requesting or providing any service through the Platform.
By using the Platform, creating an account, posting a request, submitting an offer, requesting or performing a service, making a payment, or using any JINH feature, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions, the Privacy Policy, the Cancellation and Refund Policy, and any other policies associated with the Platform.
If you do not agree to these Terms or any part of them, you must not use the Platform.
1. General Legal Rule
All provisions of these Terms and Conditions shall be interpreted and applied in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.
Nothing in these Terms is intended to exclude or limit any right or liability that may not legally be excluded or limited.
For international services or transactions, any mandatory provisions applicable in the relevant jurisdictions shall also be observed, as further set out in the International Services section.
2. Definitions
For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below, unless the context requires otherwise:
JINH:JNH The name used for the Platform. JINH is an abbreviation of Job In Hour, meaning in Arabic “وظيفتك في الساعة”.
Platform: The JINH:JNH website, JINH mobile and smart-device applications, and all related systems, services, features, and technical interfaces.
Platform Operator: The legal entity that owns or operates JINH, as identified in the legal information published on the website or application.
User: Any natural or legal person who registers for, accesses, or uses the Platform in any capacity.
Service Requester: A User who requests a service, posts a request, or selects a Service Provider to perform work or a task.
Service Provider: A User who offers a skill or service or applies to perform a request or task for a Service Requester, whether the service is performed on-site or remotely.
Service: Any work, task, project, activity, or deliverable offered, requested, or agreed upon through JINH.
On-Site Work: A Service that requires the Service Provider to attend a specific location to perform the work.
Remote Work: A Service that is performed and delivered without requiring the Service Provider to attend the Service Requester’s location.
Order: A transaction recorded within the Platform relating to a Service agreed upon between a Service Requester and a Service Provider.
Content: All text, images, videos, files, recordings, messages, information, reviews, offers, and attachments published, sent, or exchanged through the Platform.
Fees and Commissions: Any amounts charged by JINH for the use of certain Platform services or features.
Official Payment Channels: Payment methods displayed within JINH or officially provided to the User through the Platform.
Off-Platform Transaction: Any agreement, service, payment, or financial transfer arising from a relationship initiated through JINH but completed outside the Platform’s systems or official channels.
3. JINH Platform Operator Information
Customer Service and Complaints Channels: The official channels published within the JINH application or website.
The information officially published within JINH shall be considered the authoritative reference for communications with the Platform.
4. Nature of the JINH Platform
JINH – Job In Hour (“وظيفتك في الساعة”) operates as an electronic technology platform that enables Users to offer and request services and skills. Its purpose is to provide a technical connection between the Service Requester and the Service Provider and to provide the technical tools required for communication and management of orders and transactions made available through the Platform.
JINH is not an employment agency, recruitment office, human resources company, or employer of Service Providers, and the mere operation of the Platform does not constitute the appointment or employment of Service Providers by Service Requesters.
A Service Provider is not an employee of JINH, and a Service Requester is not an employee, representative, or partner of the Platform.
Merely registering for or using JINH does not create any employment, partnership, agency, sponsorship, or legal representation relationship between JINH and any User.
No User has authority to bind JINH to any undertaking, contract, or obligation toward any third party.
Depending on the relevant service, JINH’s role is limited to providing the technical environment that assists Users in offering services and requests, identifying suitable parties, communicating, and managing transactions and payments made available through the Platform.
The agreement concerning the scope, consideration, duration, location, and requirements of a Service is between the Service Requester and the Service Provider.
This does not exempt Users from any legal requirements that apply to the actual nature of their relationship.
If, in a particular case, the relationship is classified under applicable law as an employment relationship, flexible work arrangement, or another regulated relationship, the relevant parties must comply with the applicable official requirements.
5. JINH Is Not a Party to the Service Contract
When a Service Requester and a Service Provider agree on the performance of a Service, the agreement relating to that Service is formed directly between them.
JINH does not become a party to such agreement merely by providing the technology platform, processing payment, managing an Order, providing communication tools, or providing dispute-management tools.
The Service Requester and Service Provider are each responsible for complying with the terms agreed between them.
JINH does not guarantee that any User will complete a transaction or Service, nor does JINH guarantee the financial standing, conduct, or performance level of any User.
6. On-Site Services and Hourly Work
JINH may enable Services that are performed on-site at companies, establishments, retail stores, private premises, or other locations, and may also enable Services for which compensation is calculated by reference to the number of hours or duration of performance.
Such Services may include, without limitation, event organization, hospitality, sales, office assistance, warehouse work, customer service, technical support, household services, and other permitted services.
Displaying a Service price on an hourly basis is a method of calculating compensation within the Platform and does not, by itself, create or negate an employment relationship between Users.
The relevant parties are responsible for ensuring that the nature of their relationship and the method by which the Service is performed comply with applicable laws.
If the Service requires a formally documented employment contract, flexible work contract, official permit, or any procedure before a competent authority, use of JINH does not replace such procedure.
7. Registration and Eligibility Requirements
To create an account and use services involving contractual transactions, a User must be at least 18 years of age and have the legal capacity required to enter into contracts.
The User undertakes to:
Provide true, accurate, and up-to-date information.
Not impersonate any person or entity.
Not create an account using another person’s information without authorization.
Not use forged documents or false information.
Update their information when it changes.
Use the account only for lawful purposes.
If a User registers on behalf of a company, establishment, or other legal entity, the User represents that they have the authority required to represent and bind that entity.
8. Account Security
The User is responsible for safeguarding their account information and access credentials.
Passwords must not be shared, and account access must not be provided to any person without authorization.
The User is responsible for activity originating from their account unless unauthorized use is established and was not caused by the User’s negligence.
The User must immediately notify JINH if they suspect that their account has been compromised or used without authorization.
JINH may take temporary protective measures, such as suspending access or transactions, where account compromise is suspected.
9. Identity and Information Verification
JINH may request information or documentation to verify:
The User’s identity.
Age.
Contact details.
The legal status of an entity.
Bank account information.
Professional qualifications.
Licenses.
Any information necessary for the security or integrity of the Platform.
Documents must be submitted through the official channels designated for that purpose.
Completion of verification does not mean that JINH guarantees the honesty of a User, the quality of their Services, or their suitability for every category of work.
10. Passwords, Banking Information, and Confidential Information
Users are prohibited from sending or sharing any of the following information with another User:
JINH account passwords.
Online banking passwords.
Bank card PINs.
CVV or CVC codes.
One-Time Passwords (OTP).
Access codes for government or banking services.
Confidential National Single Sign-On credentials.
Full images of bank cards.
Any confidential information that may be used to access accounts or execute financial transactions.
JINH will not ask a User to send their password, bank card PIN, or OTP to another User or through the Platform’s messaging system.
Users must not provide personal data to another User except to the extent necessary to perform the Service, such as contact details or location information where required for an on-site Service.
11. Fraud Prevention
Users must exercise caution when dealing with other persons on or outside the Platform.
Potential indicators of fraud may include, without limitation:
A request to transfer money to an account unrelated to the transaction recorded within JINH.
A request for an OTP.
A request for passwords or confidential banking information.
Sending unknown external payment links.
A request to purchase gift cards, digital cards, or cryptocurrency as a condition for performing a Service.
A request to install remote-access software without a legitimate reason.
A person claiming to represent JINH through an unofficial account or number.
Financial offers that appear unreasonable or unrealistic.
A request for an additional payment outside the recorded Order.
An urgent or unjustified attempt to move the transaction outside JINH.
12. Steps to Take in the Event of Suspected Fraud
If a User suspects an attempted fraud, they must:
Stop the transaction immediately.
Not send any additional amounts.
Not share any additional personal or banking information.
Not click suspicious links.
Retain conversations, receipts, documents, and evidence.
Notify JINH immediately through its official communication channels.
Contact the relevant bank or payment provider immediately if a transfer has been made or banking information has been disclosed.
Report the matter to the competent official authorities where appropriate.
JINH may suspend the account or Order connected with the report, review records and conversations, request additional information, and cooperate with competent authorities.
13. Service Provider Obligations
The Service Provider shall:
Provide accurate information about their skills and experience.
Perform the Service to the agreed standard.
Comply with the agreed completion time.
Not claim to hold a qualification, certificate, or license that they do not hold.
Comply with applicable laws and requirements relating to the Service.
Maintain the confidentiality of the Service Requester’s information.
Not use information obtained through the Service for other purposes.
Not request additional Services or payments in a misleading manner.
Not use JINH to acquire customers and then circumvent the Platform.
Comply with safety requirements for on-site Services.
The Service Provider is responsible for the work performed and for the tools, software, and licenses required to perform it unless otherwise agreed with the Service Requester.
14. Service Requester Obligations
The Service Requester shall:
Provide a clear and accurate description of the required Service.
Disclose material information necessary for its performance.
Not request any work that violates applicable law.
Pay the agreed consideration.
Not abuse or mistreat the Service Provider.
Not materially change the scope of the Service without agreement.
Provide a suitable and safe environment for on-site Services.
Not require a Service Provider to perform dangerous or unlawful work.
Not circumvent the Platform by completing a transaction outside JINH to avoid fees or protection mechanisms.
15. Safety in On-Site Services
The party responsible for the work location is responsible for providing an appropriate and safe environment for performance of the Service.
Any unusual risks associated with the work location must be disclosed in advance.
A Service Provider may refuse to perform or may stop performing the work if material risks arise that were not previously disclosed.
A Service Provider must not be required to use dangerous equipment or specialized materials without appropriate qualifications.
Users must comply with applicable health and safety requirements at the location where the Service is performed.
In an emergency, Users must contact the competent official authorities. JINH is not an emergency, security, or medical response service.
16. Professions and Services Requiring Licenses
The presence of a skill or Service category within JINH does not mean that the Platform grants a license to practice that activity.
If a Service requires a license, permit, professional certificate, or registration with a competent authority, the Service Provider is responsible for satisfying such requirement.
The Service Requester is responsible for verifying Service-related requirements where necessary.
JINH may request proof of a license before permitting certain Services to be offered or performed.
17. Listing Skills and Services
A Service description must be clear and non-misleading.
Users are prohibited from publishing:
Fake Services.
False qualifications.
Images or work belonging to another person without authorization.
Misleading prices or information.
Prohibited Services.
JINH may reclassify Services, modify how they are displayed, hide them, or remove them if they are unlawful, misleading, duplicative, or unsuitable for the nature of the Platform.
18. Communication Within the Platform
Users are encouraged to keep communications relating to a Service within JINH so that a clear record of the agreement is available.
For on-site Services, Users may share the minimum information required to perform the Service, such as:
Contact number.
Location.
Name of the relevant contact person.
Access instructions.
Such information must not be exchanged for the purpose of completing a transaction outside JINH or circumventing Platform fees or Order systems.
19. Transactions Conducted Outside JINH
The parties bear responsibility for transactions they choose to conduct outside the JINH Platform.
If a Service Requester and Service Provider meet through JINH and then complete the agreement, Service, or payment outside the Platform, that transaction may not be covered by JINH’s protection, dispute-management, or payment-verification tools.
JINH does not guarantee:
Performance of agreements concluded outside the Platform.
Proof of their terms.
Recovery of amounts paid.
Quality of the Services resulting from such agreements.
Resolution of disputes arising from them.
Accuracy of bank account details exchanged directly between Users.
JINH is not responsible for amounts transferred outside the Platform’s official payment channels.
JINH is also not responsible for any amendment or addition to a Service agreed outside the Platform without being recorded in the relevant Order.
20. Circumvention of the Platform
Users are prohibited from using JINH to identify other Users and then completing transactions outside the Platform for the purpose of avoiding fees, commissions, or Platform protection systems.
Prohibited conduct includes:
Sending bank account information for the purpose of bypassing official payment methods.
Publishing contact details for the purpose of bypassing the Order system.
Creating a sham Order and then cancelling it in order to perform the Service externally.
Agreeing to one price inside the Platform and a different price outside it for the purpose of avoiding fees.
JINH may take action against accounts found to engage in such conduct.
21. Payments
Where payment functionality is available within JINH, payments must be made through the official payment channels displayed to the User.
Payments may be processed by independent or approved payment service providers.
JINH does not become a bank or financial institution merely by making payment tools available.
Users must verify that payment or receipt has been officially recorded in their account before relying on it.
A screenshot of a transfer or an external message alone does not constitute conclusive evidence of the payment status within JINH.
22. Suspension of Payments and Transactions
Certain financial transactions may be suspended or delayed where there are reasonable indications of:
Fraud.
Use of an unauthorized payment method.
A payment dispute or chargeback.
A dispute concerning the Service.
A breach of these Terms.
A request from the payment provider.
A request from a competent authority.
Additional information or documentation may be requested before the transaction is completed.
23. Fees and Commissions
JINH may charge fees or commissions for certain transactions or services.
Applicable fees will be disclosed to the User before completion of the relevant transaction where required.
Fees may be changed prospectively in accordance with Platform policy.
New fees shall not apply retroactively to transactions completed before they take effect, except where permitted by applicable law or agreed by the User.
24. Currencies and Exchange Rates
If JINH allows transactions in multiple currencies, the final amount may be affected by exchange rates and fees charged by banks or payment providers.
The User is responsible for fees imposed by their bank or financial service provider that are not part of JINH’s fees.
The amount displayed during the payment process shall apply according to the currency and payment method presented.
25. Taxes and Invoicing
Each User is responsible for any tax, Zakat, accounting, and invoicing obligations applicable to them as a result of their activities or income.
A User conducting business through an entity must comply with applicable invoicing, taxation, and official registration requirements.
JINH may issue invoices relating to Platform fees and commissions in accordance with applicable legal requirements.
26. Cancellation and Refunds
Requests for cancellation and refunds are subject to the Cancellation and Refund Policy published by JINH and to any mandatory consumer rights applicable under law.
In reviewing a refund request, JINH may consider:
The status of performance.
Percentage of completion.
Conversations.
Delivered files.
Deadlines.
Payment history.
Reasons for cancellation.
Any violations connected with the transaction.
Depending on the circumstances, applicable policy, and mandatory legal rights, the outcome may be a full refund, partial refund, or no refund.
27. Disputes Between Users
Where a dispute arises, a User may submit a complaint through the channels provided by JINH.
The Platform may review:
The Order.
Service details.
Conversations.
Offers.
Files.
Attachments.
Delivery status.
Timelines.
Payment records.
Additional information may be requested from the parties.
Any administrative intervention by JINH is intended to manage the Service within the Platform and does not constitute a judicial determination or substitute for the competent authorities.
28. Electronic Records and Evidence
Electronic records connected with use of JINH may be retained, including:
Orders.
Conversations.
Offers.
Approvals.
Login times.
Transaction records.
Payment status.
Deliveries.
Reports and complaints.
Such records may be used for operating the Service, protecting Users, preventing fraud, managing disputes, and complying with legal obligations.
29. International Services and Transactions
JINH enables Users located in different countries to deal with one another, and some Services may be performed wholly or partially outside the Kingdom of Saudi Arabia.
Where a Service is performed outside the Kingdom, the Service Requester and Service Provider must comply with the mandatory laws, regulations, and requirements applicable in the country or countries relevant to the Service.
Depending on the nature of the Service, such requirements may include:
Work licenses.
Work permits.
Employment laws.
Consumer protection laws.
Taxes.
Data protection laws.
Health and safety requirements.
Intellectual property laws.
Immigration requirements.
Professional licensing.
Commercial regulations.
Each party is responsible for ensuring that the Service they request, offer, or perform is lawful in the relevant jurisdiction.
The presence of a skill or Service on JINH does not mean that it is permitted in every country.
30. On-Site Services Outside the Kingdom of Saudi Arabia
For a Service performed on-site outside the Kingdom of Saudi Arabia, the parties must comply with the mandatory laws applicable at the location where the Service is performed.
This includes work permits, immigration or residency requirements, employment requirements, professional licensing, health and safety requirements, and any other local requirements.
JINH does not issue visas, work permits, or professional licenses to Users unless it expressly announces a specific service for such purpose.
31. Remote Services Between Different Countries
Where the Service Provider and Service Requester are located in different countries and the Service is performed remotely, each party is responsible for complying with the mandatory laws applicable to that party, their activities, and the Service they provide or request.
A transaction may be subject to the laws of more than one country depending on its nature, the location of the parties, the targeted consumer, and the place in which the Service is provided.
32. Law Governing Use of JINH
The relationship between a User and JINH itself, including use of the account, website, application, Platform features, and these Terms, is governed by the laws of the Kingdom of Saudi Arabia.
The agreement relating to the performance of a Service between a Service Requester and Service Provider may also be subject to mandatory laws in the country or countries relevant to the Service.
33. Prohibited Services
JINH must not be used to request, provide, or facilitate any unlawful activity.
Prohibited activities include, without limitation:
Fraud.
Money laundering.
Account theft.
Identity theft or impersonation.
Forgery of documents or certificates.
Malicious hacking.
Creation or distribution of malware.
Data theft.
Unlawful sale of personal data.
Pornographic material or sexual exploitation.
Child exploitation.
Trading in prohibited materials.
Counterfeit products.
Intellectual property infringement.
Acts of violence or threats.
Services contrary to public morals or applicable laws.
Services requiring a license where the Service Provider does not hold the required license.
34. Academic Integrity
Legitimate educational services may be offered, including teaching, tutoring, review, proofreading, and lawful research assistance.
JINH must not be used to complete examinations, assignments, or academic work on behalf of another person where this constitutes cheating, impersonation, or a violation of an educational institution’s policies.
35. Prohibited Content
Users must not publish or send Content that is:
Unlawful.
Abusive or threatening.
Defamatory.
Invasive of another person’s privacy.
Infringing of intellectual property rights.
Inciting unlawful activity.
Containing malicious software.
Intended for fraud or phishing.
Containing another person’s personal data without lawful justification.
JINH may remove or restrict access to prohibited Content.
36. Ratings and Reviews
Users may be permitted to rate one another after performing Services.
A rating must reflect a genuine experience.
The following are prohibited:
Fake reviews.
Purchasing reviews.
Reviewing from multiple accounts.
Threatening a User with a negative review to obtain a benefit.
Offering a benefit in exchange for a misleading positive review.
JINH may remove or hide any review that violates these requirements.
37. No Guarantee of Ratings
Ratings represent the opinions of the Users who publish them.
A high rating for a Service Provider does not constitute a guarantee by JINH regarding the quality of all future Services.
The Service Requester must evaluate the Service Provider based on their own requirements and the available information.
38. JINH Intellectual Property
All intellectual property rights relating to JINH, including:
The JINH name.
The Job In Hour name.
“وظيفتك في الساعة”.
Logos.
Designs.
User interfaces.
Software.
Databases.
Text and Content owned by the Platform.
belong to their respective owners or licensed parties.
Such intellectual property may not be copied, reused, or commercially exploited without authorization.
39. User Content
The User retains rights in Content that they own and upload to JINH.
By publishing Content, the User grants JINH a non-exclusive license to the extent necessary to store, display, process, and transmit the Content for the purpose of operating the Service and displaying the User’s profile and Services.
The User represents that they have the right to publish the Content they upload.
40. Ownership of Service Deliverables
Ownership of Service deliverables shall be determined between the Service Requester and Service Provider according to their agreement and the nature of the Service.
JINH does not become the owner of Service deliverables merely because the Service is performed through the Platform.
The parties should expressly agree on the transfer of intellectual property rights where such rights form a material part of the Service.
41. Privacy and Personal Data Protection
JINH processes personal data in accordance with its Privacy Policy and applicable laws.
Depending on the User’s use of the Platform, such data may include:
Registration information.
Contact details.
Account information.
Identity and verification information.
Usage data.
Device information.
Order records.
Conversations.
Transaction information.
Location data where a feature requires it and the necessary permissions have been obtained.
The purposes of processing, User rights, and data-retention practices are explained in the Privacy Policy.
42. Data Sharing Between Users
A User must not collect, retain, or use another User’s data except to the extent necessary to perform the Service and for the purpose for which the data was provided.
Customer information must not be used for:
Unauthorized marketing.
Sale of databases.
External advertising.
Sending unsolicited messages.
Creating profiles outside the Service without lawful justification.
43. Notifications and Messages
JINH may send operational notifications required for account management, Orders, payments, and security.
Marketing communications are subject to applicable consent requirements, available User preferences, and legal requirements governing direct marketing.
Users may adjust their marketing preferences through options provided by the Platform.
44. Information Security
JINH implements organizational and technical measures to protect systems and data under its control.
However, no electronic service can guarantee that it will never be affected by a technical failure or attempted cyberattack.
Users must contribute to the security of their accounts by following security instructions and not sharing confidential credentials.
45. External Links and Services
JINH may integrate with external services such as:
Payment providers.
Mapping services.
Verification services.
Notification services.
Communications services.
Some of those services may be subject to the terms and policies of their respective providers.
An external provider does not become part of JINH merely because its services are integrated with the Platform.
46. Impersonation of JINH
Users must not create an account, website, number, or message that falsely represents itself as being issued or authorized by JINH.
An account or number is not official merely because it uses the JINH name or logo.
Users must refer to the official communication channels listed in the website or application for verification.
47. Limitation of JINH’s Responsibility
JINH provides the technical infrastructure that assists Users in communicating and transacting, and does not itself perform the Services provided by Users.
Accordingly, JINH does not guarantee:
The quality of a Service Provider’s Service.
The suitability of a Service for a particular purpose.
A User’s compliance with deadlines.
User conduct outside the Platform.
The accuracy of every statement published by a User.
Achievement of any specific commercial or financial result.
Continuity of a relationship between Users.
Responsibility for performing the agreed Service remains with the Service Provider and Service Requester according to each party’s respective obligations.
48. Disclaimer for Transactions Outside JINH
The parties bear the full risks associated with transactions they choose to complete outside JINH’s official channels.
JINH does not guarantee recovery of:
Direct bank transfers.
Cash payments.
Payments made through external links.
Payments made through wallets or accounts not approved within the relevant Order.
JINH is not responsible for an agreement that differs from what is recorded within the Platform if it has not been updated and documented in the relevant Order.
No message sent outside the Platform shall be considered a communication from JINH unless it originates from one of JINH’s official channels.
49. Disclaimer Regarding Disclosure of Confidential Information
Users are responsible for safeguarding passwords, verification codes, and confidential banking information.
JINH is not responsible for losses resulting from a User voluntarily providing confidential information to another person in response to a message or request that did not originate from the Platform’s official channels, subject to any liability imposed on JINH by applicable law.
50. Suspension of Accounts and Transactions
JINH may suspend an account, restrict certain account features, or temporarily suspend a financial transaction where there are reasons relating to:
Account security.
Suspected fraud.
Breach of these Terms.
Submission of inaccurate information.
Abuse of the Platform.
Protection of another User.
An existing dispute.
An official request from a competent authority.
Urgent action may be taken where delay could cause harm or permit a violation to continue.
51. Account Termination
An account may be terminated in cases of serious or repeated violations, including:
Fraud.
Identity theft or impersonation.
Use of the Platform for unlawful activity.
Repeated circumvention of fees.
Abuse of Users.
Submission of forged documents.
Threatening the security of the Platform.
Termination of an account does not extinguish financial or legal obligations that arose before termination.
52. Account Closure by the User
A User may request closure of their account using the mechanism provided by JINH.
Account closure does not mean that all information will be deleted immediately where retention of certain information is necessary:
To complete an existing transaction.
To resolve a dispute.
To comply with legal obligations.
To prevent fraud.
To protect legal rights.
Data shall be handled in accordance with the Privacy Policy.
53. Force Majeure
No party shall be responsible for delay directly caused by events beyond its reasonable control, including:
Natural disasters.
Wars.
Civil disturbances.
Governmental decisions.
Widespread communications outages.
Large-scale failures affecting infrastructure providers.
The affected party must take reasonable measures to reduce the effects of the event.
54. Platform Availability
JINH does not guarantee uninterrupted availability of all services at all times.
The Platform or certain features may be temporarily unavailable for:
Maintenance.
Development.
Addressing a security issue.
System updates.
Emergency technical circumstances.
JINH will seek to restore the Service as soon as reasonably practicable, but this does not constitute a guarantee of absolute continuity.
55. Modification of JINH Features
JINH may develop, modify, add, or discontinue certain features and services for operational, commercial, technical, security, or legal reasons.
Discontinuation of a future feature does not cancel rights previously acquired by Users from completed transactions.
56. Amendments to These Terms and Conditions
JINH may amend these Terms when necessary.
The date of the latest update will be published with the revised version.
Where an amendment is material, JINH may notify the User through:
The application.
Email.
Notifications.
The website.
Amendments shall not be applied retroactively to acquired rights in a manner contrary to applicable law.
57. Complaints and Reports
Complaints and reports may be submitted through JINH’s official support channels.
The complaint should contain sufficient information to identify:
The User.
The Order.
The transaction.
The matter giving rise to the complaint.
Additional documents may be requested to assist in verifying the matter.
58. Cooperation With Official Authorities
JINH may cooperate with judicial, law-enforcement, regulatory, and other competent authorities where there is a lawful request or legitimate legal basis.
JINH may retain information relating to a transaction or User where necessary to investigate fraud, a dispute, a violation, or a legal claim.
59. Governing Law Applicable to JINH
These Terms and the relationship relating to use of the JINH Platform are governed by the laws of the Kingdom of Saudi Arabia.
For international Services, this does not prevent the application of mandatory provisions imposed by another country on a User or on a Service performed in that country where that country has jurisdiction over the transaction.
60. Jurisdiction and Dispute Resolution
If a dispute arises between a User and JINH, the parties shall first seek to address the matter through the official complaint channels.
If no resolution is reached, jurisdiction shall lie with the competent judicial or regulatory authorities in the Kingdom of Saudi Arabia in accordance with applicable law.
Disputes concerning the Service itself between a Service Requester and Service Provider outside the Kingdom may also be subject to the jurisdiction of the competent authorities in the relevant country in accordance with applicable law.
61. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall not be affected.
Any invalidity or unenforceability shall be limited to the affected provision or portion thereof.
62. No Waiver
JINH’s failure to exercise any right in a particular case shall not constitute a permanent waiver of that right.
63. Priority of Specific Policies
Certain JINH Services may be subject to additional policies, including:
Privacy Policy.
Cancellation and Refund Policy.
Payment Policy.
Community Policy.
Prohibited Services Policy.
Where a specific policy contains a provision relating to a particular Service, that specific provision shall apply to that Service unless it conflicts with a mandatory legal requirement.
64. Governing Language
JINH may provide these Terms in other languages for the convenience of its international Users.
In the event of any discrepancy in interpretation between the Arabic version and any translation, the Arabic version shall be the authoritative version with respect to the JINH Terms of Use, unless mandatory laws applicable in the User’s jurisdiction require otherwise.
65. Official Communication Channels
Users must communicate with JINH through the official channels published in the application or website.
Users must not send passwords, OTPs, or PINs through support channels.
JINH advises Users to verify the source of any message claiming to originate from JINH before following any financial instructions or sharing any information.
66. User Acknowledgment
By using JINH – Job In Hour (“وظيفتك في الساعة”), the User acknowledges that:
They have read and understood these Terms and Conditions.
They agree to comply with them.
They have provided information that is accurate to the best of their knowledge.
They understand that JINH is a technology platform connecting Service Requesters and Service Providers and is not an employment agency merely by providing the Platform.
They understand that the contract for performance of the Service is between the Service Requester and the Service Provider.
They understand the risks associated with conducting transactions and payments outside the Platform.
They undertake not to share passwords, verification codes, or confidential banking information with any person.
They undertake to stop the transaction and notify JINH upon suspicion of fraud.
They understand that a Service performed outside the Kingdom of Saudi Arabia may be subject to the laws of the relevant country.
They are responsible for complying with the laws and licensing requirements applicable to the Service they request or provide.
Continued use of JINH constitutes acceptance of these Terms and the policies associated with the Platform.
Transparent and easy-to-understand conditions
Balanced terms that protect all parties
Comprehensive legal framework for your safety
Your rights are clearly defined and protected
Clear process for resolving any issues
We keep our terms current and relevant
Contact us if you need clarification on any terms or conditions
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